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Tablet Check-in Kiosk

The check-in kiosk is a full screen page for a tablet at the entrance. A student finds himself or herself, presses Check-in, and is marked as attended in the session, so the trainer does not need to do it.

Setting it up

  1. Go to Booking → Settings → Tablet Check-in Kiosk.
  2. Click Open kiosk, or open your app address followed by /checkin-kiosk on the tablet.
  3. Log in once with a staff account (admin, manager, trainer, or a role you ticked under Roles that can run the kiosk).
  4. Add the page to the home screen of the tablet to run it full screen.

How a student checks in

  1. The student types the full phone number, email, name or ID number. The kiosk shows nothing while the student types a part of it, so a customer never sees other people.
  2. Phone numbers match even when they are saved with dashes or spaces, for example 12-1234-456 is found by 121234456.
  3. If one person is found, the check-in screen opens at once. If several people are found (for example a family sharing a phone number), the keyboard hides and all matches are shown. Pick one, or go back to the keyboard.
  4. With the Subscriptions add-on on, the student sees the latest subscription with its status, expiry date and tickets left, and a red warning when there is no valid subscription.
  5. The student presses Check-in or Cancel. A ticket is taken off the subscription the same way as when a trainer checks someone in, and nobody can check in twice on the same day.
  6. The welcome message shows, then the screen goes back to the search by itself.

Settings you can change

  • Search fields — name, ID number, email, phone, and the registration form fields.
  • Numbers only — on a phone or tablet the number keyboard opens instead of the regular one.
  • On-screen keypad — the field becomes read only and a large number keypad is shown under it, on the right side.
  • Who can be found — choose the roles, for example only customers. Family members of those accounts are found too.
  • Welcome message — use {name} for the student name.
  • Reset seconds — how long before the screen resets.
  • Allow check-in without a valid subscription.
Tip: Put the ID numbers of your customers and their family members in their profile, then add ID number to the search fields.

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