Help Center / Finance & Payments / The Payment Approved Email

The Payment Approved Email

When a payment is approved, the customer gets an email with the invoice and the receipt attached as PDF files. You can write the text yourself.

Where to change it

  1. Go to Finance → Settings.
  2. The subject and body are already filled with a ready text. Change them freely, HTML is allowed.
  3. The button Use the ready made text puts the original text back.

Variables

Write a variable in curly brackets and it is replaced with the real value:

{name} {email} {phone} {invoice_number} {receipt_number} {amount} {currency} {date} {item_description} {payment_method} {payment_reference} {status} {billing_address} {company_name} {company_email} {company_phone} {company_address} {tax_id}

{items_table} and {details_table} insert ready made tables with the items and every payment detail that is filled in.

Send a test email

In the same Settings page, the Send a test email card lets you choose a receipt and an address. The email is built from the saved text, with the PDFs attached, and sent right away, with [TEST] in the subject. Save your changes first.

When it is sent

Turn on the automatic invoice email in the income settings. Each paid income then emails the invoice and receipt, including every automatic renewal of a card subscription.

Note: Email programs such as Gmail and Outlook hide pictures drawn as code (SVG). If you add a logo, use a normal image link.

Was this article helpful?